What our customers are saying...

"When we decided to open our shop in 2003, we debated on whether to start out by using a manual tagging system or a software program. Once we decided to computerize was the way to go, it didn't take long to determine that Liberty was the right program for our store. Feature for feature, Liberty offered more features than the other programs out there and the price was right to boot! We are now into our 4th year of business, and with over 3500 consignors, we are very pleased with the performance, stability, features, and flexibility that this software has been providing our shop. We also signed up on bulk tag program that offers added value for tags and other products and enrolled in their support plan which gives us unlimited access to exceptional technical support. Before you decide on what software you will use in your store, make sure you test drive Liberty - you will see how well the software fits your business."

"We opened the first Hope Chest for Breast Cancer Retail store in November of 2002 on the West side of the Twin Cities in Orono, on Lake Minnetonka. This store is designed as the proof of concept for the model. In June of this year we opened the second store in St. Paul after several years of 'waiting' for the right location. This store is designed to prove the "replicability" of the model. With these two stores up and running, we are in the process of franchising the model nationwide and have completed filing of the UFOC (Uniform Franchise Offering Circular) in Minnesota and in Maryland. Barbara's goal is to have 50 stores up and running over the next 5 years and be contributing $10 million dollars to Breast Cancer causes(specificaaly underserved women, early detection programs and hospice care for those who have lost the battle) Liberty Inventory and Liberty POS have been our software choices since our inception, now giving way to Liberty 4 Consignment. While we are neither a thrift store (in the traditional sense) or a consignment store, the software has readily adapted to our needs. When it didn't, the Resaleworld staff has been there to help us modify the output to meet our objective. Everything in our stores is donated, either by upscale retail clothing and furniture stores, or by individuals who like to see their gently used articles go to this cause. We don't 'haggle' over prices and we don't have a system of periodically reducing prices like a traditional thrift store. We also provide our donors with an itemized year end inventory (by January 20th of the following year), just in time for taxes. The Liberty system has allowed us to operate this way which we feel has helped us maintain our market edge. As we roll out the franchise operation, there are a lot of unknowns. It's nice to know that our inventory and POS system are not part of them. We will require our franchises to use the Liberty system because we know how well it fits our operation. Pictures of our two stores and some of the items we offer, as well as more about the Foundation and it's operations can be found on our website: www.hopechest.us. Thanks for your interest."

"Liberty4 Consignment is an efficient, effective software program. It has provided me with the structured tool I need to maintain a successful consignment business, along with the flexibility to customize areas to my individual preferences. The sales department is pleasant to deal with and extremely knowledgeable, with hands on experience using the products. The technical support division is fast, thorough and willing to speak my language (not so computer literate). My experience attending a 3 day training seminar was all positive. I returned home with a wealth of knowledge gained from the instructors, and money saving tips I learned over lunch from other attendees!"

"With Resaleworld's help, we implemented Liberty without slowing down our pricing average of 7,000 unique pieces per day. We've gone from having virtually zero data to understanding how well certain categories are selling. Liberty has allowed us to start to get the information that will make a difference in our business!

I'm very satisfied with reCommerce and it has greatly improved my business.

"I couldn't be happier with our new computer system that Resaleworld.com installed this week. It sure is nice to have computers that react when you tell them to do something. Dean was awesome. He really knows his stuff. Renee also did a great job tracking everything. It was well worth every penny to buy my new system from you and have it installed by your company. We avoided so many quagmires we fell into the last time we bought a new system. To have everything (all seven computers, printers, etc) up and running within a day is amazing. Thank you so much for our new system."

"We've been using Liberty for just about 5 years and I can't say enough about this company and product. We originally started on Liberty for Windows and upgraded to the newest program. Resaleworld made some changes for us and I can not believe how productive our staff is with the new product. It's absolutely incredible. Resaleworld has made our business easier to run and has made life for both me and my sister a lot simpler. Thanks Ed for all your hard work."

"For those who maybe viewing these posts wondering if to invest in this program (such as I did), I highly recommend Liberty 4C and Resaleworld! The program can pay for itself with item fees and the support is top shelf!"

Hello Ed, although we have spoken by phone on several occasions over the years... I would understand if you don't remember me. My name is Mike Verastique and I am one of the founders of Furniture Buy Consignment in Lewisville, TX. My wife and I started the company in 1996 and we have been working with your company for many years. We have our grown our businesses simultaneously and we congratulate you on your continued success. Furniture Buy Consignment now operates 4 locations including our first location outside of Texas in Oklahoma City. We are also very excited about announcing another location in Texas. One of our stores recently had a systems meltdown and we had to install new computers, printers and so on. I won't bore you with the details of that nightmare. However, I would like to take a moment to tell you about our experiences with your company. It's not often you get emails which are positive and not some sort of complaint. As a society, we lean toward communicating our bad experiences and with no consideration for communicating our good experiences. We have always had high regard for your company and your employees. Rene has been working with us for years and has always gone out of her way to be absolutely fantastic in providing us service and the best product solutions for our stores. Our recent systems nightmare required tech support from Microsoft, Microsoft Outlook, Resaleworld, and Hewlett Packard. I handled much of the interactions with these tech support teams during the transition to our new computer systems. Resaleworld was without a doubt the most considerate, courteous and clearly the most knowledgeable in understanding our problems and resolving them in a very efficient manner. Angel and Mahashwar have always been awesome to work with! As recently as today I had a need to contact your tech support team and once again they were great! They are all great people and Resaleworld is fortunate to have them! It now makes sense that you have continued to succeed in business with this caliber of colleagues. We wish you continued success at Resaleworld. We hope to coordinate some training at Resaleworld in the future. We hope one day our paths will cross, it would be great to meet you and your colleagues sometime in the future. Best of Luck!

"I was using BCSS for 4 years and it was very unreliable, especially with 2 computers networked together in my shop. When I decided to open a 2nd location I knew BCSS would never work on a larger scale. I wanted to have my locations share a server and have the program run without data loss, slow processing, etc. I am so happy I decided to purchase Liberty4 Consignment Software! It was easy to install. easy to learn, and best of all runs seamlessly on my shared server. I have zero complaints as far as the stability of this software. Printing tags, tracking inventory, and the point of sale system are all designed to save you time and make you work smarter. Some of my favorite extras are the consigner online login system and ecommerce site! My customers love having those options! Overall, I would recommend Liberty to anyone starting a consignment shop or thinking of switching from another program."

Liberty 4 Consignment has been a life saver for The Redstone Thrift Shop. When I became the manager, we were usingConsignPro. Their customer service needs to take customer care classes. They update their program periodically. I kindly requested that they email their clientele to notify us of new updates; however, Brian claimed he could not send out a mass email. This being so, we were not aware of when updates were needed. Anytime we did not run an update, we would lose a whole day trying to correct the mistakes their program made. It became difficult to credit all the accounts properly. After 2 months or errors,we were no longer able to tell which items belonged to which accounts.It got to the point where we had to close the shop for an entire month to make sense of the mess. As manager of the thrift shop, it was my job to research other companies to see which one would pull us out of the weeds and keep us on our feet. Out of all programs on the web, Liberty 4 Consignment seemed to be most reasonable. They are definitely worth every penny we spent. Liberty 4 has great customer service. I receive emails letting me know of any updates. Running these updates on our computers is very simple. I had the opportunity to attend a class they offer in order to familiarize myself with this program. I run a shop with about 60 volunteers that happen to be retired military. Naturally, I was worried that it would be difficult to re-train them using a new program. Liberty 4 is very user friendly.Not only was I able to re-train them, but now I have all the other volunteers offering to cross train because they see how easy it is to learn. I am also able to purchase any products needed to run the program through their company. This is very convienient, which makes it easier and faster for us to order any supplies needed.The also keep track of what you are ordering and any trouble shooting calls made to their call center. Most importantly, they offer 5 Star Customer Service. They have several reps which allows a rep to return your call the same day to resolve any issue that may arise. They will also keep you informed on the status of any problems that may take longer than a day. My volunteers, our board members and I are very pleased with this program. Even are customers notice the positive change. We most definitly recommend Liberty 4.